FAQs

With what kind of clients have you had experience working?

Pet owners: We work with pet owners who to enhance their dog's obedience, address behavioral issues, or improve their overall relationship with their furry companion.

Aggressive/Reactive pet owners: We specialize in working with dogs displaying aggression or reactivity. Our expertise allows us to develop tailored training programs to address and manage these specific challenges.

Working dog owners : We have experience working with working breeds such as German Shepherds, Belgian Malinois, Dobermans, Schnauzer, Boxers, Cane Corsos, and other breeds commonly used in law enforcement, security, guarding and other specialized roles. We provide training to enhance their skills, including obedience, and protection work.

Puppy Owners: We offer training services for puppy owners who want to start their furry friends on the right path from an early age. We focus on socialization, basic obedience, and setting a solid foundation for future training.

Our goal is to assist a wide range of customers and their dogs, addressing their unique needs and goals. We believe that every dog deserves the opportunity to thrive, and we are dedicated to helping owners and their furry companions achieve a harmonious and fulfilling relationship.

Can you share a case you've worked on recently that you are pleased with? What was the duration of the case?

Recently, I had the opportunity to work on an aggression case involving a 2-year-old Cane Corso. This particular dog exhibited aggressive behavior towards humans, territorial aggression, social aggression, and animal aggression. The owners, Sean and his family, were on the verge of giving up their dog and surrendering him to a shelter. They reached out to me at Ruff Resolutions for assistance.

I am particularly fond of this project because it was a challenging case that required a lot of dedication and expertise. My team and I worked tirelessly to help rehabilitate Nike, the dog, and resolve his aggressive tendencies. We implemented a comprehensive board and train program for a duration of 6 weeks.

Witnessing the transformation of Nike and seeing the positive impact it had on Sean and his family was incredibly rewarding. It not only brought me joy, but also made me immensely proud of my team, our philosophy, and the valuable work we do.


What is the most valuable advise you can offer your client? 

The most valuable advice I can offer to clients is to refrain from engaging inexperienced dog trainers, particularly when dealing with aggression or reactivity cases. Merely possessing a certification (even though I hold several myself) does not guarantee competence. It is essential to actively seek out a trainer who possesses both experience and education, as these qualities go hand in hand. Education indicates a trainer's dedication to continuous learning and staying abreast of the latest scientific advancements, data, and research. On the other hand, experience demonstrates that the trainer is skilled and proficient in their field.


What questions should dog owners think about asking a dog training profesional before deciding to go with them?

When considering a dog training professional, there are several important questions that dog owners should ask to ensure they make an informed decision. Here are some key questions to consider:

• What is your training philosophy and approach? Understanding the trainer's methods and philosophy is crucial to determine if their approach aligns with your values and goals for your dog's training.

• What is your training experience and background? Inquire about the trainer's experience, qualifications, and any certifications they may hold. Learning about their educational background and practical experience will help you gauge their expertise.

• Can you provide references or testimonials from previous clients? Requesting references or testimonials allows you to hear about other dog owners' experiences with the trainer. This information can give you insights into their effectiveness and professionalism.

• Do you offer a consultation or assessment before starting training? Many trainers offer an initial consultation or assessment to evaluate your dog's behavior, discuss your goals, and create a tailored training plan. This meeting provides an opportunity to gauge the trainer's compatibility and communication style.

• What training methods do you use, and are they suitable for my dog's temperament and breed? Different dogs may respond better to certain training methods or techniques. Ensure that the trainer's methods are appropriate for your dog's personality, breed, and any specific behavioral issues they may have.

• How long will the training process take, and what should I expect in terms of progress? While it may not be possible to provide an exact timeline, the trainer should be able to give you a general idea of how long the training process may take. Additionally, they should explain the expected progress and milestones along the way.

• Can you assist with specific behavioral issues my dog is facing? If your dog has specific behavioral problems, inquire about the trainer's experience and success rate in addressing similar issues. This will help you assess their ability to handle your dog's unique needs.

• What is the cost of training, and what does it include? Discuss the trainer's fees and what is included in their training packages. Inquire about the number of sessions, follow-up support, and any additional costs for supplies or materials.

• How do you involve and educate the dog owner during the training process? Training should not only focus on the dog but also empower the owner with knowledge and techniques to reinforce the training at home. Ask the trainer how they involve and educate dog owners throughout the process.

• Are you a member of any professional organizations or associations? Being affiliated with reputable professional organizations indicates that the trainer is committed to continuing education and follows ethical standards in their practice.

By asking these questions, you can gain valuable insights into the trainer's qualifications, approach, and suitability for your dog's training needs. This information will assist you in making an informed decision and finding the right professional to help you and youWhat is your training philosophy and approach? Understanding the trainer's methods and philosophy is crucial to determine if their approach aligns with your values and goals for your dog's training.

• What is your training experience and background? Inquire about the trainer's experience, qualifications, and any certifications they may hold. Learning about their educational background and practical experience will help you gauge their expertise.

• Can you provide references or testimonials from previous clients? Requesting references or testimonials allows you to hear about other dog owners' experiences with the trainer. This information can give you insights into their effectiveness and professionalism.

• Do you offer a consultation or assessment before starting training? Many trainers offer an initial consultation or assessment to evaluate your dog's behavior, discuss your goals, and create a tailored training plan. This meeting provides an opportunity to gauge the trainer's compatibility and communication style.

• What training methods do you use, and are they suitable for my dog's temperament and breed? Different dogs may respond better to certain training methods or techniques. Ensure that the trainer's methods are appropriate for your dog's personality, breed, and any specific behavioral issues they may have.

• How long will the training process take, and what should I expect in terms of progress? While it may not be possible to provide an exact timeline, the trainer should be able to give you a general idea of how long the training process may take. Additionally, they should explain the expected progress and milestones along the way.

• Can you assist with specific behavioral issues my dog is facing? If your dog has specific behavioral problems, inquire about the trainer's experience and success rate in addressing similar issues. This will help you assess their ability to handle your dog's unique needs.

• What is the cost of training, and what does it include? Discuss the trainer's fees and what is included in their training packages. Inquire about the number of sessions, follow-up support, and any additional costs for supplies or materials.

• How do you involve and educate the dog owner during the training process? Training should not only focus on the dog but also empower the owner with knowledge and techniques to reinforce the training at home. Ask the trainer how they involve and educate dog owners throughout the process.

• Are you a member of any professional organizations or associations? Being affiliated with reputable professional organizations indicates that the trainer is committed to continuing education and follows ethical standards in their practice.

By asking these questions, you can gain valuable insights into the trainer's qualifications, approach, and suitability for your dog's training needs. This information will assist you in making an informed decision and finding the right professional to help you and your dog.



What led to your involvement in dog training?

JUAN:

Originally from upstate New York, has always loved dogs. But it wasn't until he joined the Marine Corps that he truly became passionate about working with them. While serving in the Middle East and Africa, Juan noticed how domesticated and wild dogs interacted, which sparked his interest in animal behavior and training.

During his military service, Juan had the opportunity to work closely with teams that handle military working dogs. This experience made him appreciate the incredible abilities and potential of these dogs. After leaving the military, Juan pursued a career in law enforcement and encountered cases of animal abuse and cruelty. Working with organizations like the ASPCA and local shelters, he witnessed the heartbreaking effects of mistreating animals. This motivated him to make a positive difference in the lives of dogs.

Eventually, Juan decided to become a dog trainer. He now specializes in handling aggressive dogs and has earned a great reputation. His military and law enforcement background allows him to understand and relate to his clients and their dogs in a unique way.

NICOLE:

A skilled, knowledgeable and experienced dog trainer, has dedicated her life to working with dogs. Her passion for dogs blossomed during her upbringing in a family that cherished pets. Being raised by Marines, Nicole had the privilege of experiencing different cultures and lifestyles while residing in countries like Syria and Japan.

Amidst the various changes in her life, Nicole always found solace and happiness in the presence of animals. This deep affection eventually led her to pursue a career in dog training. After completing her bachelor's degree in organizational psychology, she began working as a groomer at Ruff House Kennels. This role provided her with invaluable opportunities to interact with diverse breeds and temperaments, enhancing her expertise.

What educational background and training do you possess that are relevant to your professional field?

Trainers: Juan and Nicole

*Juan is a highly skilled and dedicated canine trainer who has a deep passion for improving the lives of dogs. He has received extensive training and education in the field, including:

-Certification as a Protection K9 Trainer from John Soares K9 (JSK9), where he apprenticed under John Soares, a renowned K9 trainer specializing in protection and dog sports.

-Certification as a Protection Dog Decoy from The United Schutzhund Club of America and The German Shepherd Dog Club of America.

-Active competitor and certified decoy in IGP, a dog sport formerly known as Schutzhund.

______________________________________________

*Nicole's commitment to advancing her knowledge and expertise in dog training led her to pursue various educational opportunities. Her qualifications include:

-Graduation from The Catch Canine Trainers Academy, where she completed the professional dog trainer course. This comprehensive program equipped her with skills in obedience, behavior modification, and aggression management. She gained proficiency in developing training programs tailored to each dog's unique needs.

-Completion of the JSK9 Commercial Dog Trainers Course, further expanding her expertise in off-leash training, scent detection, and protection work under the guidance of John Soares.

-Completion of Michael Shikasio's "Aggression in Dogs Master Course for Trainers and Behavior Consultants," further enhancing her ability to address and manage aggression in dogs.

Active membership in both the Northeast Working Cane Corso Group and Working Molossers United (WMU), which allows her to stay updated on the latest advancements and practices in the dog training community.

With our dedicated and experienced team of trainers, we are committed to providing exceptional training services to improve the behavior and well-being of your furry companions

*Juan is a highly skilled and dedicated canine trainer who has a deep passion for improving the lives of dogs. He has received extensive training and education in the field, including:

-Certification as a Protection K9 Trainer from John Soares K9 (JSK9), where he apprenticed under John Soares, a renowned K9 trainer specializing in protection and dog sports.

-Certification as a Protection Dog Decoy from The United Schutzhund Club of America and The German Shepherd Dog Club of America.

-Active competitor and certified decoy in IGP, a dog sport formerly known as Schutzhund.

______________________________________________

*Nicole's commitment to advancing her knowledge and expertise in dog training led her to pursue various educational opportunities. Her qualifications include:

-Graduation from The Catch Canine Trainers Academy, where she completed the professional dog trainer course. This comprehensive program equipped her with skills in obedience, behavior modification, and aggression management. She gained proficiency in developing training programs tailored to each dog's unique needs.

-Completion of the JSK9 Commercial Dog Trainers Course, further expanding her expertise in off-leash training, scent detection, and protection work under the guidance of John Soares.

-Completion of Michael Shikasio's "Aggression in Dogs Master Course for Trainers and Behavior Consultants," further enhancing her ability to address and manage aggression in dogs.

Active membership in both the Northeast Working Cane Corso Group and Working Molossers United (WMU), which allows her to stay updated on the latest advancements and practices in the dog training community.

With our dedicated and experienced team of trainers, we are committed to providing exceptional training services to improve the behavior and well-being of your furry companions

What is your usual approach when collaborating with a new customer?

When working with new customers, our typical process involves an initial evaluation and consultation to understand the specific needs and goals of both the client and their dog. Here's an overview of the process:

Initial Consultation: We begin by scheduling an initial consultation with the client. This can be done either in person, over the phone, or through video call. During this consultation, we discuss the client's concerns, training goals, and any specific behavioral issues they would like us to address.

Evaluation: Once the consultation is complete, we conduct an evaluation of the dog. The evaluation helps us assess the dog's temperament, behavior, and training needs more accurately. This evaluation may include observing the dog's obedience, reactions to various stimuli, and assessing their compatibility for the specific training program.

Customized Training Plan: Based on the evaluation and the client's goals, we develop a customized training plan tailored to the dog's needs. This plan outlines the objectives, training techniques, and timeline for achieving the desired results. We also discuss the available training programs, such as basic obedience, aggression management, or specialized training based on the dog's requirements.

Board and Train Preparation: If the client opts for a board and train program, we provide them with a list of items to bring for their dog's stay. This typically includes:

Sufficient supply of the dog's regular food

Favorite toys or treats

Any medications or special requirements

Collar, leash, and identification tags

Vet records and vaccination history

Any specific instructions or information about the dog's behavior or health

Training Sessions: Once the training plan is finalized, we begin the training sessions. These sessions can vary in frequency and duration depending on the program and the specific needs of the dog. During the training, we utilize positive reinforcement techniques, consistent practice, and gradual progression to help the dog learn and improve their behavior.

Progress Updates: Throughout the training program, we maintain open communication with the client, providing regular progress updates. This may include reports, photos, videos, or scheduled check-ins to discuss the dog's development and address any concerns or questions the client may have.

Transition and Follow-Up: At the end of the training program, we conduct a transition session to ensure that the client understands the commands and techniques used during the training. We also provide guidance on maintaining the progress achieved and offer follow-up support to address any post-training challenges that may arise.

Our aim is to provide a comprehensive and personalized approach to dog training, ensuring that both the client and their furry friend have a positive and successful experience throughout the process.

What information should customers be aware of regarding our pricing?

*Boarding*

-We offer a comfortable and safe boarding experience for your furry friend at $75 per night. Please note that a minimum stay of two nights is required.

-If you require our convenient pick-up or drop-off service, there is an additional fee of $100. However, if you prefer either service individually, the cost is reduced to $50 for either pick-up or drop-off.

*Boarding and Training Options*

1. Basic Obedience Training:

-Duration: 3-week minimum

-Price Range: $3,200 - $3,600

2. Boarding and Training for Aggression and/or Reactivity:

-Duration: 6-week minimum

-Price Range: $7,100 - $8,700

*Additional Services*

-Off-Leash Training: Please inquire for details.

-K9 Fitness Program:

-Duration: 4-week minimum

-Price: $2,700

At Ruff Resolutions Boarding & Training , we strive to provide exceptional services that address everything from basic obedience to aggression in dogs. Our prices are competitive and tailored to meet the specific needs of the Tri-State region. We believe in offering comprehensive training programs to ensure a well-rounded and obedient companion for your beloved pet.

For further information or to schedule a consultation, please contact us. We look forward to helping you and your dog on their journey to a happier and more harmonious relationship. 🐶🏆